Exchange Policy

Exchange

• Exchanges are accepted within 3 days of delivery.
• To initiate a request,WhatsApp us at +91 99717 41201
We will arrange a pickup, and once collected, the replacement will be dispatched within 48 hours.
• A nominal ₹150 exchange fee will be applicable per article.
• If you have received a wrong product or incorrect size and contact us within 3 days of delivery, we will gladly exchange it for the correct product or size at no additional cost. Please note that only exchange is available in such cases, and returns are not applicable.

Return

Returns are accepted only if:

• Incorrect product delivered
• Defective or damaged article
• Visible stains or quality issues
• Wrong size delivered (different from the order)

In such cases, customers can opt for a return or exchange, and all logistics charges (both ways) will be covered by us.

⚠️ Customers must provide a clear unboxing video as proof for any return or exchange request.

Return & Exchange

Returns and exchanges are not applicable on discounted/sale items, as they are already offered at up to 50% off.

In exceptional cases (e.g., first-time customers), an exchange may be permitted under these conditions:

• Only for a different size of the same article.
• If unavailable, swap for another product in stock.
• Request must be raised within 48 hours of delivery via WhatsApp or email.
• Customer must ship the article back and share valid tracking details within 7 working days.
• Exchange will be processed only if the article passes a quality check; otherwise, the same article will be returned.

⚠️ All handling, return, and reshipment charges are to be borne by the customer.